Welcome to Grangemouth & Bo'ness Citizens Advice Bureau
In 2025/26 we were contacted by 1,816 people, who contacted us 6,354 times with, on average, 4 different issues, and for which we provided 12,619 pieces of advice/information. In many cases our help directly resulted in a financial gain, which for 2025/26 totalled £1,968,799. This meant that for every £1 in funding we received, we helped generate £6.91, most of which is spent in the local community.
If you need free, confidential, independent and impartial advice, information or guidance, Grangemouth & Bo'ness Citizens Advice Bureau is here for you.
For more information on how your contact is handled, please visit our Get Advice page.
Our address is:
You can e-mail us anytime or if you phone when we cannot take your call you can leave a message. Either way we will get back to you as soon as we can. Access options are as follows:
Whether you need advice about your money situation, want to make a complaint about faulty goods, or would like to talk to someone about tax credits, we’re here to give you clarity and a positive way to move forward.
Our trained advisers have vast experience in offering advice and guidance when you need it most. Let Grangemouth & Bo'ness Citizens Advice Bureau point you in the right direction.
Talk to us about issues with your benefits, or get information on tax credits and child benefit.
Discuss how to better manage your debt or get minet advice from our trained specialists.
Get advice about mortgage difficulties, private sector tenancies or complaining about your neighbours.
We'll help you address all types of workplace problems, including issues with discrimination or redundancy.
We can guide you on making a complaint about faulty goods or bad service.
Immigration issues can be serious and time critical. You can speak to our advisers for help.
Find out how to make a complaint about healthcare, to understand your NHS patient rights or to discuss private healthcare.
Access support for a variety of family issues, from getting child maintenance to ending a relationship.
Speak to us for guidance on a variety of legal matters, from legal aid and human rights, to civil court procedure.
Grangemouth & Bo'ness Citizens Advice Bureau is here to offer free, impartial and confidential advice to anyone in Grangemouth and Bo'ness. We deliver support and guidance on a range of topics, giving people the information they need to deal with any situation and improve their lives.
